celebrity cancelled cruise refund

5/17 is the first date allowed. The cruise is still showing in our account on website when we log in. I guess I should have asked if I had to go thru. If I had a Future Cruise Credit (FCC) that I applied to a sailing Celebrity Cruises canceled, what terms apply when I book my new cruise? Visiting from {country-flag} {country-name}? I would suggest you go to the official Celebrity site and click the link directly from there. The cruise was shortened and we were notified on Sunday the 15th thatwe'd be returning to PE on the 17th and would be issued a 100% refund along with a 50% FCC. Thiswas then followed by an invoice for the cruise!! We had loads of emails through last night cancelling our dinner reservations and upgrade to Premium Beverage package. Can you use your Future Cruise Credit (FCC) on an existing booking? This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. What sailings qualify for Cruise with Confidence? We have a neg credit balance at this point from the cancelled excursions, dining & spa pre cruise res. , explore Europe in Relaxed Luxury. Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. Pretty bummed since this was the one I was most excited for. Yes, so long as you request it on or before the relevant deadline. :3"/ Cu*D UK & Ireland Residents booked on March 15, 2020 to June 30, 2021 sailings (with the exception of any canceled sailings), and any additional sailings canceled by Celebrity Cruises: Refundable flights booked for UK and Ireland residents through Celebrity Cruises will automatically be refunded. UK and Ireland guests who booked a non-refundable ticket through Celebrity will not receive a refund. I click on the closest date and proceeded without any problem. Seems logical that this fee should also be refunded by the insurer. I went ahead and called her to confirm that. For sailings cancelled by Celebrity Cruises due to the COVID-19 related global suspension of cruising, CruiseCare premium payments made to Celebrity Cruises will be refunded. The future cruise certificate will be issued to you within 30 days. Celebrity has extended the expiration date of previously issued FCCs issued as compensation from a suspended sailing or participation in the Cruise With Confidence program. Powered by Invision Community. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Will I receive a refund for those? #1. . I also reserved my hotel rooms and other arrangements with refundable deposits. Future Cruise Credits acquired through the Cruise with Confidence program can only be redeemed on the cruise brand with which you made the booking you cancelled. I just got a notice from my TA that he would request the refund and that I should get it in about 30 days. I was under the impression that I did not have to go through my TA. Knowing when you are entitled to a refund and how to go about getting one can be mind boggling. Celebrity Cruises. celebritycruises.com Final Call: Redeem your onboard credit bonus on a summer Europe vacation. Pre-purchased shore excursions, specialty dining, or other onboard packages are refundable, and in some cases, may be available as onboard credit, with a 25 percent bonus. For amounts paid above the FCC value you may choose to receive 125% FCC or request a refund. Are Future Cruise Credits interchangeable between Royal Caribbean Groups cruise brands? These options must be requested by specific cut-off dates provided at with your notification, otherwise the future cruise credits are automatically issued. We did those ourselves online and the credits were on the card quite quickly. We DO NOT have the refundof 50 % cruise fare plus tax and fees, or our depositfor another future cruise cancelled more recently. There is no need to call to initiate the process. Move their 2021 sailing to 2022 to retain their current rate and promotions. If your cruise has been cancelled. Celebrity cancellation policy. Featured review. If your original booking was cancelled due to participation in the Cruise With Confidence program, and you chose compensation in the form of 100% FCC, which was applied to a new sailing that has been cancelled as part of Global Suspension, you may not choose to receive a refund. s&+tA2KZ5%"zAV7 , <> SUMMIT BERMUDA/CAN/GREELAND 7/4/21 10/4/21. Affluent Media Group, a Dotdash Meredith company. We had to cancel our cruise last September. CC Help Jenn If our best price guarantee results in a decrease in the guests cruise fare before the Final Payment due date, the difference will be provided in a rate adjustment. Refunds are issued through 90 days before sailing on longer cruises. Thank you.". I converted MyCruise Reward Points from my Celebrity Cruises Visa Signature card for my cruise that was canceled or rescheduled. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Unfortunately here in the UK, we have no other option. I noticed that Celebrity was planning to issue refunds to people on cancelled trips who'd purchased travel insurance through Celebrity. If I choose to keep the Future Cruise Credit and book at a later date, will I also be entitled to the onboard Celebrity Future Cruise promotion? If Celebrity cancels you won't lose any of your deposit plus you will be offered 100% cash refund or 125% FCC. If so desired, eligible Guests will be included in the applicable Refund Event Refund Program which will outline the procedure and process for receiving a refund. 70 days or more before departure deposit only (including any increased deposit amount for any advanced purchase flight tickets. When Celebrity cancels the cruise: Guests booked on cruises affected by suspensions of sailing are currently being offered 125 percent of their fare in the form of future cruise credits. Celebrity Cruises: 30 business days. I had no problems getting all of my money back. When does myGlobal Suspension or Cruise With Confidence FCC expire? So, Celebrity is ahead in the notification dept. We are collaborating with CLIA, the Centers for Disease Control (CDC), and other government and health officials to assemble new processes and standards for the cruise experience, including boarding at terminals. The even occurred in February of 2023. We used the link in the email to request refund instead of FCC. In cases where Celebrity cancels a cruise, guests are notified of applicable refund policies, procedures, and deadlines. On 1 December 2022 I booked and paid for four excursions to avoid . The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. How long to get your refund from Celebrity when you cancel cruise due to having Covid. We clicked on the link fora refund, and yesterday received an email from Celebrity via our travel agent, that the refund has been applied to our credit card. Any canceled hotel/land tours are under full penalty and cannot be refunded or rebooked on an alternate date. 'Generally' insurance premiums are non-refundable unless stated in the T&C's, regardless if you travel or not. How can I start the process for a full refund? The terms of the FCC offered to a contracted group may not be the same. How To Cope With Cruising's Pause? 60 to 31 days. Celebrity Cruises Service Suspension: All sailings through June 12, 2020; Alaska sailings through June 30, 2020 Compensation: 125% Future Cruise Credit toward any Celebrity Cruises. B0MLG6X;/S]7g0t"kM#jk?u7^ Should you choose to cancel and recieve a Cruise with Confidence FCC, your Celebrity Passages onboard credits will be applied to the new sailing when you rebook. Holland America: Approximately 60 days. That trip was cancelled do to covid, and we were assured by Viking that everything was fine and we . Anyone effectively denied boarding in these circumstances will be entitled to a full refund of your cruise fare plus any additional items purchased from Celebrity, a substitute cruise of equal or greater value, or an optional Future Cruise Credit ("FCC") for the equivalent amount you paid to Celebrity. % I don't believe we will see that in the refund, but we can hope. Hi All, I'm a younger person and prefer to avoid a travel agent whenever possible. I'm a bit leery of clicking on an unknown entitiy. (Applicable to US guests only.). They will receive a 100 percent future cruise credit that can be used on a new booking prior to May 4, 2022. Affluent Media Group, a Dotdash Meredith company. Will the requirement for anyone over 70 years of age to have a physician form certifying they are fit to travel be a permanent policy even after the virus subsides? For me there is a lot of money at stake which includes business class travel to the US and back to the UK, and an Aquaclass cabin. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. THESE SAILINGS ARE NOT ELIGIBLE FOR FCC OPTION. Multiple FCCs may be applied per guest within the same reservation. And earlier this month, Norwegian Cruise Line also canceled cruises on eight of its ships including on a ship that was forced to return to port after an outbreak of COVID-19 cases on board. However, FCCs cannot be used to obtain a refund. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. *Excluding any previously suspended sailings on these dates. 2 0 obj When you cancel the cruise: For cruises of four nights or less, full refunds are issued until 75 days before sailing. I think they are working through the cancellations. Purchasing the plan early can help to protect against unforeseen or previously stable medical conditions that might prevent guests from traveling, as well as covering other events which may arise between booking and final payment. Guests who are diagnosed with coronavirus (COVID-19) while on the trip and seek care on board that results in medical expenses will have medical expense coverage available. Prior to the final payment due date, if you wish to change a Non-Refundable Deposit booking to an alternate ship you can do so without incurring a change fee; the change fee will be waived. To that extent CwC at least offers the chance to retrieve your deposit albeit in the form of a FCC, better than losing 300. I called just after X canceled our B2B for early April. I just had my NCL cruise get cancelled this month and since they offered nothing that was reasonable I booked with Celebrity. In terms of X cancelling cruises going forwards (which they are going to have to), it makes sense to cancel them in batches to manage the administration of the refunds / FCC. Go to site, Already booked? Yes, we will allow a one-time transfer of a Cruise With Confidence FCC to be used for a 2022 sailing. The value of the original FCC will now be added to the new FCC at 100% of its original value, plus the addition of any amount paid. Please reference the chart below. He answered all my questions and didn't attempt to rush me off the phone. S*#sR Sherli Skinner along with. cruise with confidence cancellation & global suspended sailings refund request In your email, be sure to include the following: Reason for the email/what was advised by the airline. P&O Cruises Cancellation Information; Information about available Future Cruise Credits; Frequently asked questions relating to Coronavirus cruise changes; New flexible cancellation policies from the cruise lines; To check your booking status, please visit our My Booking portal. SUMMIT BERMUDA/NE/CANADA/GREELAND 7/4/21 10/4/2, JUNE 1, 2021 JUNE 30, 2021 *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21, CELEBRITY APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, MAY 1 MAY 31, 2021 (Alaska, Caribbean, Europe, Galapagos), Celebrity Apex Transatlantic 5/1/21, Celebrity Edge 5/3/21 10/29/21, Celebrity Constellation 5/4/2021 10/23/21, CELEBRITY ECLIPSE 5/2/2021, 5/7/2021, 5/16/2021, 5/23/2021, 5/30/2021, 6/6/2021, JANUARY 1 FEBRUARY 28, 2021 AND SOUTH AMERICA (1/3/2021 4/7/2021), (excluding any previously announced suspended sailings), CELEBRITY SUMMIT 5/6/2021, 5/15/2021, 5/25/2021, 6/4/2021, MAY 12 DECEMBER 31, 2020 (including Winter 20/21 Asia, Australia/New Zealand), MARCH 14 MAY 11, 2020 & Alaska through 7/1/2020. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount if you have purchased advance purchase air fares. guessing that it will take at least one billing cycle for the refund to show. Who can I contact about this? Meecheee above said never, ever book a non-refundable trip . If we cancel a voyage, or delay embarkation by three (3) days or more and you elect not to sail on the delayed voyage or a substitute voyage we offer, you can obtain a refund or a future cruise credit (FCC). x=rF?LI . If my cruise was canceled by Celebrity Cruises due to the COVID-19 related suspension of sailings, and our flights were booked with Flights by Celebrity, will they be refunded? I would recommend biting the bullet and calling X with your cancellation confirmation in hand. Several of us canceled due to a friend getting cancer. If you must cancel the cruise: Cancellation fees are charged according to the number of days before sailing at the time of cancellation. The original cruise fare price and promotion will be protected when selecting an alternative Caribbean sailing aboard Celebrity Summit departing between 9/16/21 and 10/30/21. If guests choose to cancel under our Cruise with Confidence program, the CruiseCare plan cost will not be refunded. Called yesterday..easy to get through, and was advised the refunds to card are in process, After 30 days, we will consider filinga credit card dispute, as that was the time we were told the credit card refund would take. What about hotel and transfers? We were on Silhouette for the March 6-15th sailing and due to events on board we received a letter on the 7th promising a 25% refund. Hopefully your cruise reservation # that the systems asks for will give the cruise line all it needs to process your refund/FCC (which ever you are requesting). If I canceled prior to the US/Global suspension, can I now get the 125% FCC or the 100% refund? Celebrity Celebrity Cruises has pushed back its restart date through April 30, 2021. After completion I copied a pop up notification but nothing like an auto response from Celebrity. Inside those dates, cancellation fees will apply according to the timeframes found below. #2. Hope it won't be necessary. If you have booked any shore excursions, beverage packages, or other pre-cruise purchases, you will receive a refund to the original form of payment. Celebrity's Cruise With Confidence program allows travelers booked by January 31, 2021, to cancel their paid-in-full reservations within any of the below penalty phases, up to 48 hours prior to the scheduled start of their trip. 100% of total price (No refund) In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. If Celebrity Cruises best price guarantee results in a decrease in the guests cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guests cruise. By requesting a Cruise with Confidence FCC, you are cancelling your reservation and waiving any right you may have had to receive any refund of the cruise fare paid, even if the sailing is later canceled by Celebrity Cruises. Ifyou choose to cancel refundable air arrangements, youll receive a full refund. Powered by Invision Community. On cruises of five nights or longer, you lose 25 percent of the fare between 89 and 75 days before sailing. Please note that any amendment or transfer fees will also be charged when a booking is cancelled. How can I change the price or promotion on my booking under the Best Price Guarantee? The popular Bravo . A refund form can be accessed at https://cancellation.celebritycruises.com/?brand=C&program=cancel for travel agents access Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. I was able to select my cruise dates and the application was submitted. Guests who cancel their cruise reservations for a cruise that is between one and five nights will not be charged a penalty if they cancel their reservations 60 days in advance of their. Not sure why. Health & Safety Update. Which sailings have been suspended by Celebrity Cruises due to the global suspension of operations? My results were exactly the same. No response or refund from Celebrity. For information regarding pre-cruise purchases made through My Cruise Planner on cancelled sailings, please refer to the FAQs under the heading PCP REFUND OPTIONS FOR SAILINGS CANCELLED UNDER GLOBAL SUSPENSION.. Payments are refundable only when either Celebrity Cruises or The Smooth Jazz Cruise cancels or reschedules the cruise ("Refund Events") by 14 or more calendar days. Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line.. Which bookings are eligible for the Best Price Guarantee? Who can I contact about this? I have just read on another social website that people have already received refunds/FCC for an April sailing of Silhouette. Started June 21, 2021, By If I applied an FCC issued under the Cruise With Confidence program and my newer booking has now been suspended, can I now choose a refund? Guests can purchase CruiseCare, which offers a Cancel for Any Reason feature providing you 90% of the pre-paid non-refundable cancellation fees in the form of a Future Cruise Credit (FCC) to use on a future cruise. https://www.celebritycruises.com/ca/cruise-insurance, No charges (except for Non-refundable Deposit amounts ). If I cancel a cruise using the Cruise with Confidence program, and Im issued a Future Cruise Credit, can I apply it to a holiday sailing? Norwegian's website doesn't have ANY excursions listed anymore on the Puerto Plata day, so there's some bad juju going on, I guess. :(. Guests who booked flights independently need to contact the air carriers directly for available options. We were on the 3/6-15 as well. If your sailing falls within the qualifying timeframe, you can submit your request to cancel your reservation and receive the Cruise with Confidence future cruise credit (FCC). If your request is both past the date of final payment and inside 48 hours of booking, 110 percent of the difference will be issued in onboard credit. We canc March 11 for our April cruise. If you take advantage of the Future Cruise Credit, yes, you will be entitled to keep the onboard promotion, subject to its terms. Started August 27, 2021, By As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. If youre a resident of the UK or Ireland and booked directly with Celebrity Cruises, you will need to contact us at 0844 493 2043 or access the Global Suspension refund request form on our website in order for your refund request to be processed. These health and safety measures will mitigate the risk of exposure but cannot eliminate it entirely. I made my reservation using Casino Certificates. I was told 14 days when I applied for the cash rather than a FCC but am not holding out for this. It took about two weeks from the time I cancelled until I got my refund. If I choose to be refunded, but then change my mind and decide I want a Future Cruise Credit instead, can I do this? As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. You'll hear from them. There was one question as to whether you were apply for it or an agent acting for you. Its not there as yet. Please confirm so that we may annotate your policy. COVID-19 specific refunds: Celebrity's policy is to issue refunds or future cruise credit, either full or prorated, for guests who test positive, have been in close contact with an infected person, or exhibits symptoms during the 14 days prior to departure or during the cruise, who are denied boarding or disembarked, provided they have adhered to all COVID-related policies as outlined in the Cruise Ticket Contract. Well, 48 hours and two emails l. Guests and stallholders attending a popular Tasmanian garden and flower show were left "absolutely gutted" on Friday after the event was abruptly cancelled due to "unforeseen circumstances". 6|fcj&Dz0Q3VkK;6g`S?T Enjoy 75% off your second guests cruise fare, save up to an additional $800 per stateroom, and get up to $800 to spend on board. On all cruises, you lose 50 percent of the fare between days 74 and 61 before sailing, 75 percent of the fare between days 60 and 31, and 100 percent of the fare inside 30 days before sailing. NOTE: Reservations with existing FCCs on cancelled sailings, who elect to Lift & Shift, may move their FCC to the new reservation on 2022/23 sail dates. LauraS The former Top Gear presenter took to Twitter this evening to deny . The ability to reschedule or Lift & Shift a booking to the following cruise year at existing rates expired on January 31, 2021 and is no longer available within the Cruise With Confidence program. Ships' Registry: Malta and Ecuador. Guests with a higher risk of severe illness may wish to consult with their doctor prior to booking or sailing with us. A: Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare (available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. All Future Cruise Credits will be sent directly to the affected guest, with the associated travel advisor in copy, if the guest booked through one. The FCC must be used one year from issued date for any Norwegian Cruise Line voyage embarking through 2022. Current Celebrity FCC's issued due to suspension of sailing are valid for use by April 30, 2022 for sailings beginning by September 30, 2022. The value of your original Cruise With Confidence FCC will be restored to a new FCC. So if youre sailing after that, wait a week & see what happens. endobj March 15, 2020 to April 10, 2020 sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically and the $200 cancellation charge will be waived. These FCCs may be used to satisfy any remaining balance due for the cruise fare on an existing booking. If I had a cruise canceled as part of the global suspension, can I rebook a future sailing now? Contact the cruise line immediately, as well as any travel. The deadline to request a transfer is May 4, 2022. Captains Club sail the refunds could take 5-6 weeks and we would be receiving the email with the FCC certificate hopefully by March 27th. When opting for a refund you will forfeit the bonus 25% amount of your FCC. Emails will be answered in the order received. Beyond those time frames, future cruise credit is issued. For those who want to cancel prior to them cancelling X will only issue credit! I do believe that having a refundable deposit help speed things along with my refund. A list of exclusions will be provided. Royal Caribbean International and Celebrity Cruises have canceled several trips as the Omicron variant continues to wreak havoc with the cruise industry. 75% of total price. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. Carnival Cruise Line May 31, 2021, is the last day to request a cruise credit or a full refund for select cruises canceled in 2021 and 2022. If the cruise fare on your new booking exceeds the value of your FCC, you will be responsible for the difference. Any promotional onboard credits will be forfeited. Argo., March 20, 2020 in Celebrity Cruises. Guests may make arrangements to return home after their quarantine has ended through CareFree Travel AssistanceTM. Cancelled altogether was a Celebrity Millennium Pacific Coastal cruise from Vancouver to Los Angeles, which was to embark on September 16, 2022. Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare(available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. Also, will the taxes/fees and port expenses be refunded? In addition, the below regions have additional sailings suspended: ALL SAILINGS MARCH 12, 2020 JUNE 30, 2021*, *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21,Edge 6/26/21, SOLSTICE: 9/26/21 12/19/21, 1/2/22 4/24/22, 2020/21 WINTER SEASON (SOLSTICE & ECLIPSE), ECLIPSE: 9/19/21 & 9/29/21,10/18/21 4/17/22, EQUINOX 5/2/21, 5/14/21, 5/29/21, 6/12/21, 6/26/21, 7/10/217/4/21, 7/11/21, 7/18/21, REFLECTION 7/11/21 7/30/21, 4/16/22 & 4/23/22 (Dry Dock), 8/11/21 10/10/21, ORIGINAL APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, ORIGINAL SILHOUETTE - 6/12/21 8/26/21, 9/4/21 & 9/18/21, INFINITY 7/4/21 7/26/21, 8/2/21 11/21/21, 4/15/22 11/18/22, XPLORATION 7/3/2021 9/11/2021,10/16/2021 12/25/2021, ORIGINAL INFINITY 12/1/21 and NEW 4/2/22, 11/28/22. LauraS If a Future Cruise Credit was used to pay for either all or a portion of your existing reservation, we are making it easy for you by combining all funds into one FCC. I booked a cruise on board that has now been cancelled by Celebrity. If your sailing was cancelled as part of the Celebrity COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts: 100% of your original Future Cruise Credit amount and 125% of any additional cruise fare funds paid on the reservation. 39august, March 25, 2020 in Celebrity Cruises. Yes. Ships' Registry: Malta and Ecuador. However, if these guests prefer to receive a 100% refund, as opposed to the 125% FCC, they have until provided deadline to request it. Where does Celebritys original Best Price Guarantee apply? CruiseCare is designed and intended for US residents only. Multiple FCCs maybe applied per guest within the same reservation. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Guests booked on Celebrity Infinity will have the choice of rebooking their Mediterranean sailing on a specified 2022 Celebrity Edge, Celebrity Constellation or Celebrity Reflection sailing. Taxes and fees are not part of the FCC. Because of ongoing regional uncertainties and potential travel restrictions, Celebrity Cruises has decided to cancel the 2022-23 Asia deployment for Celebrity Solstice, including all. stream We were on board Reflection which departed PE on March 13th. If you cancelled your reservation, you are not entitled to the compensation being offered to guests who were still booked on a sailing when Celebrity Cruises cancelled it, due to the COVID-19 related global suspension of cruising. After receiving my 125% Future Cruise Credit (FCC), can I choose to change to a 100% refund? Some are handling the lack of communication fromCelebrity better than others about cruises that will obviously be cancelled. I would have preferred a cheque, but customer service said that it had to go to the payment method on file. Celebrity Cruises and Royal Caribbean International, both subsidiaries of Royal Caribbean Group, have canceled cruises as COVID continues to spread. Future Cruise Credits (FCCs) will no longer be issued if booking is cancelled, or the ship/ail date is changed on an NRD rate code". Very easy to doand got the same message as Jim in response. Is there a way to figure . Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. Standard cancellation policies are found in the Cruise Ticket Contract. For sailings booked by March 31, 2022 that depart by September 30, 2022, you can cancel up to 48 hours before your sail date and get the full paid value in a Future Cruise Credit. I of course have not received a check back yet. Verified customer. Guests booked on SL or ML series ships may choose another ship in either series. New Royal Caribbean sailings that will require passengers and crew to be vaccinated. Celebrity cancelled our 3/27/20 cruise on 3/13/20. Canadian residents may visit https://www.celebritycruises.com/ca/cruise-insurance for more information on travel protection. I guess they have not processed the cancellation yet!

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