First, you need to connect to the router's web management page, so that you can change the settings that you want. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. There are a few things to try here. Whats next? 3. How do I use my Smart Hub as a modem only? How can I turn it on and off? 16h22. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Email Barry at barry@bigtechquestion.com. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). Follow the instructions that automatically appear on the screen to change your password. And some questions nobody really wanted the answers to. Then prompt your device to connect to the Hub. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? How do you access the BT Smart Hub Manager? If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. >, How do I see which of my BT Hub's wireless bands my device is connected to? BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. It's not an extension socket, Press the Power button on the Hub to switch it on. How do I set up port forwarding on my BT Hub? Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem When your device connects, it automatically chooses the . Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. >, What is the Smart Wireless feature in my BT Hub? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? 16-08-2022 16-08-2022 My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. on You want to fiddle with the settings of your BT Smart Hub. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. This takes a few minutes. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . This means when you search for your Hub in the list of wireless names on your device you'll only see one. Have you tried Chrome or another browser. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . However, if the Wi-Fi has dropped out, you might not see the settings. Instead the Smart Hub connects to the Openreach modem (or ONT). Press 'Enter'. If youve lost that card, it should also be on a sticker on the base of the router. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Here's how to set up a Hub 4 or Hub 5. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. How do I connect my device to my BT Hub by Ethernet cable? Security type For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. If you've still got problems, try our Broadband troubleshooter>. How can I set up or change the admin password on my BT Hub? None - anyone can connect to your wireless network without entering a password. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. This will open the Hub Manager. If there is already some text in the address bar. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Then click on Advanced Settings. Your hub is only accesible on your home LAN hence it is http and not https. Press the Power button on the back of the Hub to turn it on. WPA2 - the default setting (we strongly recommend you use this). If this happens get in touch with us. It's also easy to see the Hub Manager across all devices. Instead the Home Hub 5 connects to the Openreach modem (or ONT). Security Password In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. If you dont have a battery unit, unplug the modem. >, How do I see which of my BT Hub's wireless bands my device is connected to? Note: you'll need a Dynamic DNS service provider to use this feature. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. >, How do I set up port forwarding on my BT Hub? How do I control the time when devices can access the internet on my Smart Hub? Give it a couple of minutes. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. Every device that uses the internet sends its packets of data through specific ports. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. Once youre logged in youll see a button for Advanced Settings. Go back to: Here are some answers to help you Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Where can I view the status of my Smart Hub? You can re-use your filter and Ethernet cables, so please keep them. >. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Full Fibre customers wont use microfilters. not the same as the wireless password. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. Youll also need to add a password hint. If you want to make any changes to the hub settings, you'll need the admin password. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Full Fibre customers wont use microfilters. Re: BT Smart Hub 2 manager and Windows 11. 16-08-2022 on The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn >, How do I turn wireless on and off on the BT Hub? Here's how to set up a Hub 3. How do I set up port forwarding on my BT Hub. >, How do I turn off BT Access Control for a device? Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. It's also easy to see the Hub Manager across all devices. 15h07. A steady blue light on the front of the Hub means everything's OK. Channels >, What is the Wireless mode feature on my BT Smart Hub? My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Alternatively choose your Hub from the dropdown to find out how to connect. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. The BT Mini Hub doesn't support application sharing or port forwarding. It's not an extension socket. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Struggling with your BT router login details? Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. It's on or it's off. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. This site uses Akismet to reduce spam. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. You'll then be able to change these settings: Separate Bands. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. A master socket is the main socket for the phone line in your home. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. The light on the left of the Hub will flash blue. This last screen permits me to then continue and arrive at the hub home page. >, How do I set up port forwarding on my BT Hub? 15h14. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? on Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? How can I set up or change the admin password on my BT Hub? Your Hub will be called something like BTHub6-ABCD. Youll find it on the back of your Hub. >, How do I turn off BT Access Control for a device? How do I view the devices connected to my Smart Hub? The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. If this happens get in touch with us. Band Steering If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? To get the latest on your appointment, go to www.bt.com/ordertracking>. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. You dont want your neighbours taking advantage of the internet connection that youre paying for! 16h12. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? >, What is the Smart Wireless feature in my BT Hub? A master socket is the main socket for the phone line in your home. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Set the security level for your Hub's wireless connection -. Choose BT Access Control from the options. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Your Hub is ready when the light turns steady blue. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. How do I assign multiple Static IP addresses on the Smart Hub? It may be your browser causing the issue do check in its settings or in your Antivirus program. You can re-use your filter and Ethernet cables so please keep them. You can turn it on or off. IP address Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Richard, I run Windows 11 and using Edge is fine. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. You'll then be able to change these settings: Separate Bands Well help you ease the pain and get you to a solution - fast! Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Click Advanced Settings Click Wireless Enter the admin password. First of all, you need to be at home using a device thats connected to your BT broadband hub. Only change it if you're having connection problems with your device. The video below shows you how to set up your BT Smart Hub. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? It only works when Separate Bands is off. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. It's also easy to see the Hub Manager across all devices. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? Also, what to do if you've forgotten it. Your Smart Hub automatically scans for the best wireless channel. Network Name We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. Wireless >, BT Home Hub 5 - Information and troubleshooting guide. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. This will open the Hub Manager, Enter the admin password. The default BT Smart Hub IP Address is: 192.168.1.254. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. So my problem is nearly solved. The Hub Manager is where you can change or view your Hubs settings. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . The password should now be changed to something of your choice. You'll need your Hub's wireless network name and password. This takes a few minutes. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution When searching for your Hub on your device, you'll have to select which band to connect to. Enter your current password followed by your new one. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Advanced settings Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. No, it really is that simple. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). >, Where do I find the default admin password for my BT Hub? Are you having problems with BT Hub Manager? Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. (Make sure you're connected to your home network.) Depending on your socket type, you might need to use a filter. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. how do I find out what download speed I should be getting? How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. If this happens get in touch with us. To set up port forwarding, click a dropdown for your model of Hub. How do I change my Smart Hub's wireless settings? Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Important! Press the Power button on the Hub to turn it on. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Learn how your comment data is processed. BT Devices Can not access hub manager - 192.168.1.254 (or any. Then fill in the details for your Dynamic DNS service. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Wait 5 minutes, then start reconnecting the cables. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site.
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