athenahealth patient portal login

See how our technology delivers clean orders, identifies potential physician partners, and tracks your organizations performance. We may also share your information when needed to lessen a serious and imminent threat to health or safety. We can use and share your health information to bill and get payment from health plans or other entities. See how our RCM services drive efficiency at every stage of your revenue cycle while scaling to match your needs. If you receive a message that your provider is not yet enabled to use athenaPatient, you can click the Take me to my portal button, which will open a browser window on your mobile device with your Portal Locator loaded. Accomplish meaningful clinical work on the go from your mobile device. We keep track of the pages our patients visit within Patient Portal, in order to determine what services are the most popular. In the meantime, you can always log into your Patient Portal using a web browser to check this information. You may not request or access a Patient Portal account for anyone else, except that a parent or guardian may request and access an account on behalf of a minor child. By using our website (including, but not limited to, Patient Portal), you agree that the laws of the Commonwealth of Massachusetts, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute that might arise between you and any of the Practice Entities. The Patient Portal is an online service that provides patients secure access to their health information. . You may not request or access a Patient Portal account for anyone else, except that a parent or guardian may request and access an account on behalf of a minor child. This feedback form is a one-way communication system. If you have any basis for recovering damages from the Practice Entities or its affiliates or vendors, you can only recover direct damages up to $10. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used. or general questions about the Portal should be directed to your medical provider or their office staff by signing into the Patient Portal and sending a secure message or calling your medical provider's office. To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system. If your healthcare provider uses athenahealth products, there are a few ways you can create an account with us to access your Patient Portal. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used. Here, you will see a list of all the Patient Portals you have access to. We keep track of the pages our patients visit within Patient Portal, in order to determine what services are the most popular. For technical issues with this website during normal business hours, please contact our office. Improve your quality program performance with expert, end-to-end support. How do I edit how my contact preferences for different types of notifications? In this case, the athenaPatient app will show all data for all persons you are authorized to access and view. Deliver quality care more easily with support that lets you focus on your patients. usually in ways that contribute to the public good, such as public health and research. Meet the experts helping us reshape healthcare. You have given us your consent to share or use information about you; We believe that we need to share information about you to provide a service that you have requested from us or from your health care provider/ our Clients; We are complying with laws or responding to lawful requests and legal process or responding in an emergency situation; We believe it is necessary to protect our rights and the security of our Portal, or the rights of our customers or partners, or to avoid liability or violations of the law; or. This will bring up a list of accounts and settings where you will see a list of all Patient Portals you have access to. Therefore, use of Patient Portal may not be appropriate if there is sensitive information that you want to discuss directly with your healthcare provider. How do I view messages and/or responses from my provider? We may contact you for fundraising efforts, but you can tell us not to contact you again. By accessing or using the Patient Portal, you confirm that you agree to these terms and conditions. Your use of Login with athenahealth is governed by the LOGIN WITH ATHENAHEALTH ACCOUNT TERMS OF USE AND PRIVACY POLICY for LOGIN WITH ATHENAHEALTH user accounts available here:https://myidentity.platform.athenahealth.com/static/help/terms.html and https://myidentity.platform.athenahealth.com/static/help/privacy.html. What is the feedback form, and how do I use it? You can access it 24 hours a day, and it will help you with your needs. Start by navigating to the Profile screen by clicking on Profile in the bottom navigation bar. Your use of the Portal after we make changes is deemed to be acceptance of those changes. Any unauthorized registration for, access or use of the Portal, our Services, client accounts or Third Party Platforms is strictly prohibited. Our easy-to-use, integrated suite of products and services can help accelerate your entire revenue cycle and maximize your financial outcomes. We will not retaliate against you for filing a complaint. We expect to make athenaPatient available to more athenahealth customers and their patients in the coming months. Can I access appointments, messages, and/or test results for family members or others I may be caring for? Start by clicking the button below, and logging in with the email and password you already use. When you receive the security code on your phone, enter it in the space provided and click. To register for the Patient Portal, click the, To sign in to the Patient Portal, click on the, We have made our sign-in process easier. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental, or punitive damages. To log into athenaPatient, use the email and password for your Patient Portal account. Share information with your family, close friends, or others involved in your care, Share information in a disaster relief situation, Include your information in a hospital directory. We may contact you for fundraising efforts, but you can tell us not to contact you again. When you register for the Portal, we may ask you to provide demographic information including, but not limited to, the following: First name, Last name, date of birth, gender, email address, and phone number(s). You understand that Patient Portal provides you with online access to some clinical information about you. or general questions about the Portal should be directed to your medical provider or their office staff by signing into the Patient Portal and sending a secure message or calling your medical provider's office. We may charge a reasonable, cost-based fee. As a user of Patient Portal you hereby agree that you (and not the Practice Entities) are solely liable for viruses, worms, Trojan horses, cancel bots, and other electronic mechanisms designed to destroy or impair the functioning of computer systems already residing on your PC and/or mobile device. From here, you can set up access via preferences for those you are a guardian or caregiver. You have the ability to accept or decline cookies. Reduce the amount of time and effort required to manage your patient population with our robust patient engagement product. The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. (" athenahealth ", " our ", " us ", or " we "), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. While we use state-of-the-art security, no system can guard against risks of intentional intrusion or inadvertent disclosure of information. This Patient Portal and all other sites hosted by any of the Practice Entities and the content contained herein and therein are provided by the Practice Entities on an "As Is" basis. You will be notified in advance of any such change and asked to re-apply if you agree to the fee and wish to continue with the Patient Portal service. We offer the Portal on behalf of our Covered Entity clients (Clients), as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). You may request a Patient Portal account for yourself. Select the message type from the dropdown options based on the topic of your question. A link to reset your Patient Portal password has been sent to. Were investing time, resources, and a lot of heart in pursuit of helping to create a healthier future for everyone. If you still cannot view your data successfully after several tries, you should log out of the athenaPatient app and log back in. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Patient Portal services. These terms and conditions constitute a binding agreement between you and Ascension Medical Group Saint Thomas ("we," "us," or "our"). As a user of Patient Portal you hereby agree that you (and not the Practice Entities) are solely liable for viruses, worms, Trojan horses, cancel bots, and other electronic mechanisms designed to destroy or impair the functioning of computer systems already residing on your PC and/or mobile device. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. See how integrated services support providers by collecting diagnoses and care gap data from across our network and surfacing it during encounters. We grant to you a non-assignable, non-sublicensable, terminable, limited license to make personal use of our website, Patient Portal, and the associated services in accordance with these terms and conditions. Ask us how to do this. We must follow the duties and privacy practices described in this notice and give you a copy of it. Change your password immediately by completing one of the following options: Please contact your provider's office to register or to verify your information. We are committed to protecting the privacy of the information you send and receive through Patient Portal, and will only collect and use such information as permitted under the Patient Portal Privacy Statement, which can be found online within Patient Portal. Adobe Acrobat is required to view and print statements and forms on the Patient Portal. As described above, the information we collect through the Portal is HIPAA protected health information or otherwise covered by the California Confidentiality of Medical Information Act. Give clinicians and patients the support they're looking for with streamlined, flexible experiences that work the way they do. Indicate your contact preferences for different types of notifications. Your data should be available again once the systems are updated. How do I view messages and/or responses from my provider? We will not use or share your information other than as described here unless you tell us we can in writing. All communications between you and your provider's office are carried over a secure, encrypted connection. Click the Visit Web Portal button and an external browser window will open with you logged into your Patient Portal. Explore our global offices or find the one closest to you. Your provider's office will make every effort to respond to your messages within a timely manner. Any unauthorized registration for, access or use of the Portal, our Services, client accounts or Third Party Platforms is strictly prohibited. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. How do we typically use or share your health information? We will make sure the person has this authority and can act for you before we take any action. When personal information is transmitted from your PC and/or mobile devices to Patient Portal, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Improve clinical efficiency and patient outcomes with technology that exchanges medical information and surfaces relevant data during encounters. For iOS devices: athenaPatient requires OS versions 15.x or above. To use Self Check-In through athenaPatient, your provider must have this feature enabled at their practice. You have the ability to accept or decline cookies. Select your provider, office location, and your preferred time of day and days of week. We are not required to agree to your request, and we may say "no" if it would affect your care. In case of a medical emergency, call 911. If your practice does not allow online appointment scheduling, you can request an appointment by sending a message to your provider. For urgent matters, call 911. The Content includes both Content owned or controlled by one or more of the Practice Entities, as well as Content owned or controlled by third parties and licensed to one or more of the Practice Entities, and no right, title, or interest is granted to you in or to any Content other than the right to use such content in connection with your use of Patient Portal. The feedback form is an opportunity for you to share feedback on your experience with the athenaPatient app with our development team. Example: We give information about you to your health insurance plan so it will pay for your services. Some or all of these limitations or exclusions may not apply to you if your state, province, or country does not allow the exclusion or limitation of incidental, consequential, or other damages. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting. for more information about an FDA recall. Features and services. Once there, you will see an option labeled Linked Portal Accounts. Please notify us immediately if you believe the security of your Portal account may have been compromised. Here you will see an option under Our Resources titled Feedback. For example, a parent would have access to their childrens health data. All of our electronic medical records are subject to state and federal regulations governing the security and confidentiality of medical records. Registered Patients; Doctors etc. We may also disclose your information in connection with or during negotiation of any merger, financing, acquisition or bankruptcy or any transaction or proceeding involving sale or transfer of all or a portion of our business or assets. We may also disclose your information in connection with or during negotiation of any merger, financing, acquisition or bankruptcy or any transaction or proceeding involving sale or transfer of all or a portion of our business or assets. When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. If you have been signing in with a PIN, date of birth, and phone number, you will now be able to sign in with just an email address and password. By using Patient Portal, you also consent to all of the terms and conditions described in the Privacy Statement. We reserve the right to report violations of law to appropriate law enforcement agencies and to pursue all other rights and remedies available to it under civil or criminal law. You can ask us to correct health information about you that you think is incorrect or incomplete. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PRACTICE ENTITIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND INFRINGEMENT. Let us know in writing if you change your mind. Click the Accounts icon in the lower right navigation bar. Reproduction of any Content, in whole or in part, by any means, is prohibited without our express written consent. Navigate to your Patient Portal login page. We will say "yes" to all reasonable requests. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Patient Portal services. If your practice does not allow online appointment scheduling, you can request an appointment by sending a message to your provider. Drive higher patient satisfaction with services that support long-term engagement and improve staff productivity and happiness. Adobe Acrobat is required to view and print statements and forms on the Patient Portal. The Portal is not intended for use by anyone outside of the United States. Navigate to the Profile screen by clicking Profile in the bottom navigation bar. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason. To do this, you must create a password for your account by clicking the. What do I do? In order to use the Portal, you must have an account with a healthcare provider who uses athenahealth's software (Services).

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