Have connections and connections checked. Un coup d'il au manuel d'utilisation complet du systme Bosch ebike rpertorie 60 codes d'erreur diffrents avec leurs causes et leurs solutions - ils s'appliquent galement au moteur Bosch de 4e gnration, la nouvelle Performance Line CX 2020. The code iam getting is E0600. Enabling you to ride the bike just like any traditional non-assisted bike. He rode the bike a short distance and soon got an 07 message. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. Can you please explain if I am missing something here? Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. Both low voltage and over voltage protection can cause an error. Try to restart the engine. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. Each of which offers a slightly different power configuration for each resistance level. Weighing in at just 3.5kg for the ENTIRE system. Check the wires of the pedaling sensor (PAS) and Motor Sensor. Same as above but this time with the top tube mounted button. The battery has a life expectancy of around 500 charge cycles. I took the bike to a local shop that promised they could work on the firmware. Bosch Active Line 25kph Drive Unit Manual. 0000030681 00000 n Think of it as a built-in Google Maps. I got the same problem. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. Frame: Addict eRIDE Disc HMX. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. The beauty of this system is that you are fully in control of how much assistance is offered at all times. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). I need to update this post. Also, when the software encounters and the connection interrupted. Belts can slip when there is too much friction or if the belt is over-tightened. What is the life expectancy of the battery? Hi: I too have an Orbea Gain. There should be no LEDs lit up. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. If the voltage value does not increase, check the connection and try another charger. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. Alongside this intelligent system, there's also an easy to use . Charge the battery within the appropriate temperature ranges. Park City, UT 84060 Sign up forin-stock updates and discounts! If the error persists, disconnect the accessory. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. Unplug brake pads, and to check each brake, restart the bike. How do I charge the battery? Connect the charger to your computer using the micro-USB port. The battery is too low to run comparing the e-bikes capacity. Restart the eBike System. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. Ranjit. Switch your electric bike off and wait for 10 seconds. 0000011148 00000 n Not really sure what else to suggest here if there are no codes shown off. The three power assistance levels are pre-set to offer you a set amount of power at each level. endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream If the problem persists, contact your eBike dealer. Continue charging. Restart the eBike System. Battery pack sensors are damaged. Apple watches can be connected and will show ride data, but NOT heart rate. Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal With proper maintenance, these can be eliminated. After looking at online documentation it looks like it means there is an error so I downloaded their app to try to find out and indeed it told me it was an error: BMS 201 Im Balance. Still not got a working one. Upon opening the app you will then be asked to enter your email address and password. Looking for inspirational places to ride? If heart rate goes up a ton, so too will assist Sensitivity adjusts how quickly bike increases or decreases assist according to heart rate. Problem is in the power supply sensor. Stay up to date on latest releases, buyers guides, and more.. With any error, the e-bike started flashing. . If you stop pedalling then the bike will also come to a stop. 0000002752 00000 n Error in the communication with the Battery Pack. The IWOC ONE controller found on e-road bikes like the Orbea Gain, the Pinarello Dyodo, and the upcoming Colnago E64 eschews a full display for a single button with colors that indicate battery life, pedal assist levels, and more. Ebikemotion have issued a firmware update to solve this. 0 It uses a widget technology and allows users to completely set up the information they need to see. The optional range extender is supplied with its own bottle cage-style bracket. In this article, we dig deeper into this and see how to fix electric bike error codes. If the problem persists, contact your eBike dealer. Fatal Error. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. 0000029939 00000 n The battery was down to red and I charged it fully. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. Well, its not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. Its a tendency practiced by many riders. I am assisting my 10th grade grandson with a project he has at school. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I spoke to the dealer and he said there should be an error message posted. Allow the battery to heat up slowly in a warm place. Did you solve it? Battery Pack voltage too low. 204. Page 4: Ergonomy GAIN TECHNICAL SPECIFICATIONS ERGONOMY SIZE CRANK STEM HANDLEBAR * The handlebar size is centre-centre. Saturday: 9am6pm S6 Evo Neo 50 pts. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. 2 minutes in the shop and done. Display shows a motor on it and front motor does not work. Check that the charger is in good condition. Press J to jump to the feed. If the problem persists, contact your eBike dealer. Change the state of the Demo Mode to Activated mode. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. Perhaps the best feature of the Navigation function is the ability to add waypoints. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. Have you tried the recommendation of charging it for a while? This can be very annoying if left on, be sure to turn it off! The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. For instance, if it is a less challenging climb, you may not need maximum assistance. . Motor cable is not connected. The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. Its on a dual motor e cells super monarch. Therefore the throttle will have the same speed level/grade limit set on the PAS. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. Avoid large power demands while this error is active to prevent deterioration. How does the motor work? Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Got a new Ribble e-bike and want more assistance with how exactly it works. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. Do I need to pedal to ride this bike? You can buy the unit separately or replace it entirely in case of damage. I am delighted with the machine super fit. It's a tendency practiced by many riders. Too high current voltage to a battery pack. We use cookies to ensure that we give you the best experience on our website. Do I need to/ Can I remove the battery to charge? Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. Bosch Intuvia Owner's Manual. Seems as though it will start now but shuts down momentarily. Please reduce the demand. So for any one running into this problem I might have fixed the issue. Stop charging and allow system to rest for 30 minutes with bicycle turned off. If I could do it on a network switch running internet traffic I can do it on an electric bike. Basically, he is a businessman and research writer. (435) 214-7287 Once the start-up procedure finishes a single solid colour will be displayed. The speed sensor should be screwed into the motor lead plug fully. (801) 364-0344 Properly inspect all the visible connections and see if the display is adequately engaged or not. There is also a Custom mode, but Im ignoring that for now. Can you please help or put me in touch with someone? The charger LED and the HMI will turn BLUE. Pink Flash - There is an error in the system. Or did you get the firmware update? I wish this was something I could just do via the app! I spoke to the dealer and he said there should be an error message posted. At least one hall sensor wire of the motor may be damaged or disconnected. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. Make sure your ebike is powering on and your display panel lights up. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. So I just got my bike and rode it for a few minutes after taking out of the box and all seemed fine. You can also simply disconnect the brake connectors to eliminate the chance of them causing an issue. Salt Lake City, UT 84105 That voltage should match your battery. Had the same issue with my new bike, Orbea acknowledged an issue with the current firmware. Sunday: Closed. Devices that are Ant+ only are NOT supported. At that point turn off the RE. Since this is a common problem it is amazing that $5k bikes are sold without an upgrade to firmware - really poor reflection on the manufacturer, sales and service. If the problem persists, contact your eBike dealer. Also that Mode is invisible to you in that situation. The display itself is used to indicate the selected power level, available battery level, and more. Replacing the controller may solve the issue. Is this a faulty control box by chance. Saturday: 10am5pm To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. Discharge the battery and then recharge it. Similarly, any heart rate transmitter chest belts must be Bluetooth (BLE) or dual Bluetooth/Ant+ enabled. Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. It may cause a system failure or improper functioning. Loosen the controller and re-plug the hall sensor plug. If you are new or planning for purchasing an electric bike, then this guide is for you. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. If code persists, test with a new controller. Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. It will show electric bike error code 3. One of the key functions of the app for e-bikes is fault diagnosis. Error codes can differ according to different brands. If the problem persists, contact your eBike dealer. endstream endobj 116 0 obj <> endobj 117 0 obj <>stream The bike obviously goes faster if in freemode but I cant get the right setting. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. Please reduce the demand. This is a very important project for a big grade and he needs expert help. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. Currently, we are unable to ship e-bikes to the US due to stringent regulations surrounding Li-Ion batteries. If you regularly use the companion app, you may see other colours appear on the control buttons. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. Also, due to bad or cheap cables, this issue can happen. Every error code defines different issues with the bike. Check point is in good condition. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. Did we choose a hub-mounted motor or a bottom bracket drive motor? This wrong tendency will lead the throttle abnormality to break or damage. Have you any clue what a 68h code might be? Restart the eBike System. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. 0000003248 00000 n Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. Letting you keep track of everything from charge status to training data and performance analysis. This is often referred to as electric bike error 5. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. If the problem persists, contact your eBike dealer. 0000007449 00000 n Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. White means it is at full capacity; progressing down through Green, Amber and Red to indicate a maximum of 25% remaining. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. Same issue for me. A new era in the riding experience. Turn on the motor with the power button. I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. White: 75% of the battery or more remains. Check charge point and charger. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. Then, of course, you have to consider how the battery is mounted. There you have the most commonly experienced electric bike error codes explained. With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. Elizabeth Davis. Current supplied by the Battery Pack is too high. Seems to be a common problem. If you are connected to the app an error code will be displayed. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. If the system locks, please restart the eBike System. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. You will need to return under warranty to a dealer that has the required cable. Les diffrentes erreurs possibles sont : Erreur 21 ou Erreur 30 : Problme de connexion (cble mal branch) Erreur 24 : Problme sur le cble du moteur (mal branch ou abm) Erreur 25 : Levier de frein engag l'allumage (c'est a dire que lorsque vous allumez votre vlo et votre cran, il ne faut pas rester appuyer sur les leviers de freins) Charge the battery with the original Bosch charger based on the information given in the Bosch's instructions. If the problem persists, contact your eBike dealer. Find out here. Some use the electric assist as a training tool to become faster on their standard bike, while others use the electric assist to get out and have fun. Press Button A (top button) to change to the next level of assistance up to Level 3. Check the connection from the controller to the motor. If you still cant solve any issue, simply contact the dealer and get the solution. E-Drive system: Mahle Motor Hub drive 40Nm . It really is very simple and will quickly become second nature to you. Reduce the discharge speed or stop for a few minutes. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. Want a bike quick? In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. Getting error messages can be annoying at times because it means Something is not working right. The Battery Pack voltage is not correct for this system. Turn compatible lights on/off (if fitted). This wrong tendency will lead the throttle abnormality to break or damage. The button itself is surrounded by an LED display that illuminates when the button is pressed. Bosch Charger Manual. The controller reaches its maximum level to tolerate the temperature indicated by. No word from dealer so far. Hello, this is Evan Larry. This subscription is good for eight total maps, with a map totaling one complete state. Please contact your eBike Dealer to activate it. You are using an out of date browser. High voltage or incorrect battery use on the bike shows electric bike error code 7. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. How can I display the current power level on her iPhone in the companion app? 0000001809 00000 n If the problem persists, contact your eBike dealer. This thing works wonderfully. Will be returning it to the dealer tomorrow. Quick Neo SL 50 pts. Stop charging and protect bicycle from wet and cold until temperture of cells increases. Swipe right to left to switch between speed and map display. I got the issue yet again after a few months. 0000002237 00000 n How does the range extender connect/fit? So, lets find out the common errors and their codes. Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) Battery Pack sensor damaged. Bypassing the motor cable, plug connection with the controller into the motor. Bikes ready for 48-hr dispatch. Battery connection problem. We would encourage you to try all three out and see which works for various terrain. The app is compatible with all of the e-bikes in our range. Just what sets these award-winning bikes apart from the rest? The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . You will need to take it to a dealer that has the necessary cable. See the dealer to solve this issue. It then started charging so I left it for a few hours. 107 24 There are 3 levels of power assistance for you to choose from. Common ebike errors may include: 1. Ensure that the throttle is released and try again. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 0000002866 00000 n You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. This is often referred to as electric bike error 5 Bosch Performance Line Nyon Owner's Manual. Check each component on the ebike separately, make sure they do not have loose connections and/or damaged wires. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . Bikes ready for 48-hr dispatch. Red triangle with a message but I cannot read it because of my eyesight is poor up close. 107 0 obj <> endobj Each setting offers between 30% and 100% of a set percentage of the total power output. Register using either your email address or Facebook account, at which point youll be let into the app. I have had a error code that shows itself on my ebikemotion app while riding. As Jaxx says, the ebikemotion app can be a bit buggy. If error code remains, test with new motor core and controller error. Bosch PowerPack 300, 400, 500 Owner's Manual. Please check the remote connector. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. You may also have a blown fuse in the battery itself. The male and female prongs should have a positive connection. However, if it flashes white then the motor will not provide any additional assistance. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. Please charge the battery Pack. Here you can review the data from previous rides and optimise your training programs by recording, displaying and analysing various parameters. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Is the amount of assistance supplied by each individual assistance level configurable? How do you then select an assistance level? O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. W Error in the communication with the Remote control. Same issue, got a new cannondale treadwell and after first charge got the pink lights. If the battery prongs are not lined up correctly, the electrical circuit wont be complete. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. This invaluable tool raises the interaction between bike and rider to a whole new level. This is the MAHLE X35 SmartBike System.
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