The connection pool named: |apex|| is not correctly configured, due to the following error(s): ORA-28001: the password has expired in apex, How Intuit democratizes AI development across teams through reusability. That means that frequently the new VM comes into the environment with a new IP. Why is this sentence from The Great Gatsby grammatical? To solve the problem, I performed the following step: I have unlocked users and reset the password: SQL> alter user ORDS_PUBLIC_USER account unlock; SQL> alter user APEX_PUBLIC_USER account unlock; SQL> alter user APEX_LISTENER account unlock; SQL> alter user ORDS_PUBLIC_USER identified by ; SQL> alter user APEX_PUBLIC_USER identified by ; SQL> alter user APEX_LISTENER identified by ; Then I added the database passwords into the ORDS configuration files: vi /home/apexuser/ORDS/ords/conf/apex_rt.xml, vi /home/apexuser/ORDS/ords/conf/apex.xml, vi /home/apexuser/ORDS/ords/conf/apex_al.xml. Symptoms. Is it possible to rotate a window 90 degrees if it has the same length and width? Bulk update symbol size units from mm to map units in rule-based symbology. The connection pool named: |default|lo| had the following error(s): ORA-28000: The account is locked. INFO: Oracle REST Data Services initialized. Changed DB Connection type to TNS as follows: tns. Is it correct to use "the" before "materials used in making buildings are"? KI fr Gutes nutzen: Eine App, die Depressionen erkennt, AMI: Amazon Linux 2 AMI (HVM), SSD Volume Type ami-09def150731bdbcc2, Database Hostname: Database Endpoint: refer to Chapter Test the DB Connection in the, Database SID and Listener Port: refer to Chapter Test the DB Connection in, Password for the Database User APEX_PUBLIC_USER: refer to Chapter Configuring RESTful Services for Oracle APEX in this Blogpost, Password for the Database User APEX_LISTENER: refer to Chapter Configuring RESTful Services for Oracle APEX in this Blogpost, Password for the Database APEX_REST_LISTENER: refer to Chapter Configuring RESTful Services for Oracle APEX in this Blogpost. (Note: I tried parameters in one iteration, however I personally found that calling the ip address implicitly made for a more stable behavior in the virtualized image.). ------------------------------ By clicking Sign up for GitHub, you agree to our terms of service and 5.5.2 The most formidable problem faced by MSMEs in India has been accessing technology and maintaining competitiveness. Connect to the EC2 Container and install the ORDS: [my laptop] ssh -i ./bnekeypair.pem ec2-user@:/home/ec2-user. Already on GitHub? The service is unavailable. Apex 4.1 , Tomcat 8.5 and ORDS 3.0.11 connection problems : Pool is not correctly configured JeanYves Bernier Strasbourg (France) Member Posts: 497 Bronze Badge Mar 31, 2021 3:27PM in ORDS, SODA & JSON in the Database Do new devs get fired if they can't solve a certain bug? Well occasionally send you account related emails. Migrate Database Configuration apex with connection host: bnedborcl.xxxxxxxxx.eu-central-1.rds.amazonaws.com port: 1521 sid: orcl, INFO: reloaded pools: [|apex||, |apex|al|, |apex|rt|], Enter 1 if you wish to start in standalone mode or 2 to exit [1]:1, Enter the APEX static resources location:/home/apexuser/apex/images. Connor and Chris don't just spend all day on AskTOM. If you want to avoid these, alter the contents of that file before you begin. Apr 30, 2019 4:37:46 PM. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Enter 1 if using HTTP or 2 if using HTTPS [1]: 2019-04-30 16:37:40.454:INFO::main: Logging initialized @133213ms to org.eclipse.jetty.util.log.StdErrLog, INFO: HTTP and HTTP/2 cleartext listening on port: 8080, INFO: Disabling document root because the specified folder does not exist: /home/apexuser/ORDS/ords/standalone/doc_root, 2019-04-30 16:37:42.116:INFO:oejs.Server:main: jetty-9.4.z-SNAPSHOT; built: 2018-05-03T15:56:21.710Z; git: daa59876e6f384329b122929e70a80934569428c; jvm 1.8.0_201-b09, 2019-04-30 16:37:42.180:INFO:oejs.session:main: DefaultSessionIdManager workerName=node0, 2019-04-30 16:37:42.181:INFO:oejs.session:main: No SessionScavenger set, using defaults, 2019-04-30 16:37:42.182:INFO:oejs.session:main: node0 Scavenging every 600000ms, WARNING: The pool named: |apex|| is invalid and will be ignored: The username or password for the connection pool named |apex||, are invalid, expired, or the account is locked, WARNING: The pool named: |apex|al| is invalid and will be ignored: The username or password for the connection pool named |apex|al|, are invalid, expired, or the account is locked, WARNING: The pool named: |apex|rt| is invalid and will be ignored: The username or password for the connection pool named |apex|rt|, are invalid, expired, or the account is locked, INFO: Oracle REST Data Services initialized, Oracle REST Data Services version : 18.4.0.r3541002, Oracle REST Data Services server info: jetty/9.4.z-SNAPSHOT, 2019-04-30 16:37:46.617:INFO:oejsh.ContextHandler:main: Started o.e.j.s.ServletContextHandler@52a86356{/ords,null,AVAILABLE}, 2019-04-30 16:37:46.618:INFO:oejsh.ContextHandler:main: Started o.e.j.s.h.ContextHandler@5ce81285{/i,null,AVAILABLE}, 2019-04-30 16:37:46.638:INFO:oejs.AbstractConnector:main: Started ServerConnector@a0e705e{HTTP/1.1,[http/1.1, h2c]}{0.0.0.0:8080}, 2019-04-30 16:37:46.638:INFO:oejs.Server:main: Started @139397ms. Step 2: Go into the database . This can occur if the database is unavailable, the maximum number of sessions has been reached or the pool is not correctly configured. This can occur if the database is unavailable, the maximum number of sessions has been reached or the pool is not correctly configured. And when I started checking the database, I noticed: Can you help me, please! If the web container thread pool size is set too high relative to the Maximum Connections setting for the connection pool, resource contention for the available connections could occur. We must create the new Rule to allow the Access to APEX via the Port 8080: Now I was able to connect to my APEX Application: http://xxxxxxxxxxxxx.eu-central-1.compute.amazonaws.com:8080/ords/. STEPS-----1. WARNING: The pool named: |apex|pu| is invalid and will be ignored: The connection pool named: |apex|pu| is not correctly configured, due to the following error(s): IO Error: Unknown host specified Omar You can also catch regular content via Connor's blog and Chris's blog. Again I moved a 12.2 Non-CDB to a PDB. Changed it in my docker command, and it worked! CON_ID CON_NAME OPEN MODE RESTRICTED The tool need the Java runtime. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Como pueden ver hay varios usuarios bloqueados, entre los principales que necesitamos habilitar esta ANONYMOUS, APEX_210100, APEX_PUBLIC_USER. The request could not be mapped to any database. If the configuration folder has not yet been configured, the message: The config.dir setting is not set, is displayed. 10/26/2021 1:36 AM To learn more, see our tips on writing great answers. En los ultimos aos he desarrollado habilidades en CSS, JavaScript, Jquery y PlSql , I specialize in Oracle APEX (Oracle Application Express ), APEX Oracle Ords 503 Service Unavailable. Borys field of work includes the conceptual design and implementation of infrastructure solutions based on Oracle Database/Middleware/Engineered Systems/Virtualization. Finalmente necesitaremos reiniciar Apache Tomcat o el WebService que estn usando. Pick [2] so the PL/SQL Gateway is not configured, as we don't want to configure APEX or direct PL/SQL applications. I was getting the same error but didn't affect me since I was referencing the /ords/ url. CDB has not installed APEX. WARNING: The pool named: |apex|rt| is invalid and will be ignored: The username or password for the connection pool named |apex|rt|, are invalid, expired, or the account is locked. The connection pool named: |apex|| had the following error(s): ORA-01035: ORACLE only available to users with RESTRICTED SESSION privilege" Enter 1 to specify the database service name, or 2 to specify the database SID [1]: Enter 1 if you want to verify/install Oracle REST Data Services schema or 2 to skip this step [1]: Enter 1 if you want to use PL/SQL Gateway or 2 to skip this step: Enter 1 to specify passwords for Application Express RESTful Services database users (APEX_LISTENER, APEX_REST_PUBLIC_USER) or 2 to skip this step [1]: Enter the administrators username [ADMIN], (Define password for the APEX GUI User ADMIN), Create Oracle APEX Environment in the Amazon Cloud with RDS: Part 1 Overview, Part 2: Create the Oracle APEX Database in Amazon Relation Data Service (RDS), http://download.oracle.com/otn/java/appexpress/apex_19.1.zip, http://download.oracle.com/otn/java/ords/ords-18.4.0.354.1002.zip, Part 4: Configure APEX with ORDS, Apache-Tomcat und Nginx, Probleme bei der Installation des Oracle CPU 19.17/19.18 mit Dbvisit, APEX: Additional Group Column Heading in ClassicReport, Modern Cloud Analytics Oder: Als wir versuchten, die Wahlen in NRW vorherzusehen (Teil 2). It's telling us that our database account is locked. Este error suele pasar por tener algunos usuarios bloqueados, necesarios para conectarse a APEX-ORDS. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. You signed in with another tab or window. ORA-28000 isn't vague. The connection pool named: |apex|pu| had the following error(s): IO Error: Unknown host specified. To configure RESTful services in APEX, use SQL*Plus to connect to your DB instance as the master user, and then run the rdsadmin.rdsadmin_run_apex_rest_config stored procedure. Navigate to the directory with saved private SSH key and connect to the VM in AWS: [my laptop] cd /drives/d/Documents/Job/OC/KnowHow/Cloud/AWS/Netzwerke, [my laptop] ssh -i ./bnekeypair.pem ec2-user@. Recovering from a blunder I made while emailing a professor. The connection pool named: |apex|| is not correctly configured, due to the following error(s): oracl to your account, I followed the steps to configure XE 18c, APEX and ORDS, when running the docker for the first time I am getting this error, WARNING: The pool named: |apex|pu| is invalid and will be ignored: The connection pool named: |apex|pu| is not correctly configured, due to the following error(s): IO Error: Unknown host specified. Enter the name of the database server [localhost]: Enter 1 to specify the database service name, or 2 to specify the database SID [1]:2, Enter 1 if you want to verify/install Oracle REST Data Services schema or 2 to skip this step [1]:2, Enter 1 if you want to use PL/SQL Gateway or 2 to skip this step: 2. What URL are you both accessing in the browser? This will require the assistance of the DBA to fix. Enter the administrators username [ADMIN] (User for the APEX GUI), Enter ADMINs password [] (Define password for the APEX GUI User ADMIN). Is there a solutiuon to add special characters from software and how to do it. from torch.utils.cpp_extension import CUDA_HOME print (CUDA_HOME) # by default it is set to /usr/local/cuda/. Pick [3] so SQL Developer Web and REST Enabled SQL are not enabled. Enable the WS schema as requested by clicking on the enable button. We will build the separate VM (EC2 Container) in AWS and configure following components: ORDS, Apache Tomcat und Nginx Server. Since Februar 2019 he is an Oracle ACE. Connect to the already created ec2 container: I used the SSH Client MobaXterm. The connection pool named: |apex|| had the following error(s): ORA-01035: ORACLE only available to users with RESTRICTED SESSION privilege" Configure ORDS to access APEX. Changed password of instance administrator ADMIN. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Please clarify your specific problem or provide additional details to highlight exactly what you need. APEX mismatch: PDB has installed common APEX. Configure ORDS to access APEX2. System engineer, Applications engineer, working with C# and Oracle Apex 5, 5.1 since 2017. View all posts by Angel O. Flores Torres, Your email address will not be published. You can always try to set the environment variable CUDA_HOME. In the browser, I received a 500 (or 404, not quite 100% sure which one it was but can check later today if it's relevant) error message from ORDS. 3 XEPDB1 READ WRITE YES. ERROR (*)------- SEVERE IO Error: Unknown host specified ,|apex|pu|-,jdbc:oracle:thin:@ WARNING The pool named: |apex|pu| is invalid and will be ignored: ORDS was unable to make a connection to the database. The connection pool named: |apex|pu| had the following error(s): IO Error: Unknown host specified. Is a PhD visitor considered as a visiting scholar? SEVERE [localhost-startStop-1] . Sign in If the user does not yet exist, a user record will be created. The following command creates a new user named apexuser. INFO: Migrating Oracle REST Data Services configuration files from 2.0.x to current version. 404 Not Found. I copied the SQLcl installation zip file on my Laptop and copied it to the EC2 Container, [my laptop] scp -i ./bnekeypair.pem sqlcl-19.1.0.094.1619.zip ec2-user@:/home/ec2-user, [root@]# cp /home/ec2-user/sqlcl-19.1.0.094.1619.zip /home/apexuser/, [root@]# chmod 777 /home/apexuser/sqlcl-19.1.0.094.1619.zip, [apexuser@]# unzip sqlcl-19.1.0.094.1619.zip, [apexuser@]$ export JAVA_HOME=/usr/lib/jvm/java-1.8.0-openjdk-1.8.0.201.b09-0.amzn2.x86_64/jre, [apexuser@]$ alias sql=/home/apexuser/sqlcl/bin/sql, [apexuser@]$ export PATH=$JAVA_HOME/bin:$PATH, SQL> conn bne/ SEVERE IO Error: Unknown host specified ,|apex|pu|-,jdbc:oracle:thin:@. Create tnsnames.ora in Dir. Call the the APEX URL in a browser. Oracle REST Data Services version : 18.4.0.r3541002 The pool named: |apex|| is invalid and will be ignored: ORDS was unable to make a connection to the database. Since my Hyper-V runs on both my office and home networks it is configured for dynamic IP addressing, and because I am working to learn the environment and platform I have been frequently restoring the environment from previously archived milestones. Asking for help, clarification, or responding to other answers. 2 PDB$SEED READ ONLY NO Press Esc to cancel. When attempting to test RESTFul Services in APEX the following error occurs: STEPS-----------------------1. Access your Work Space (WS).2. Navigate to SQL*Workshop -> RESTFul Services (RS) -> ORDS RS.3. Enable the WS schema as requested by clicking on the enable button.4. Try to run any of the sample RESTFul Services. Stop y Start. The connection pool named: |apex|| had the following error(s): ORA-28000: The account is locked. Installed APEX 20.2 and ORDS 20.3 on Oracle Database 19.8. [root@]# useradd -d /home/apexuser apexuser. Styling contours by colour and by line thickness in QGIS. OpenJDK Runtime Environment (build 1.8.0_201-b09), OpenJDK 64-Bit Server VM (build 25.201-b09, mixed mode), Then I installed the Tool Oracle SQL Developer Command Line (SQLcl): is a free command line interface for Oracle Database. Thanks for contributing an answer to Stack Overflow! /drives/d/Documents/Job/OC/KnowHow/Cloud/AWS/Netzwerke, [my laptop] scp -i ./bnekeypair.pem sqlcl-19.1.0.094.1619.zip, [my laptop] scp -i ./bnekeypair.pem apex_18.1.zip, [my laptop] scp -i ./bnekeypair.pem ords-18.4.0.354.1002.zip. Using Oracle REST Data Services - ORDS (aka Apex Listener) when attempting to connect to APEX applications the following error occurs:ERROR-----------------------HTTP-500 error. Why should transaction_version change with removals? Best regards, Lus Silva That means that frequently the new VM comes into the environment with a new IP. Actualizar ANONYMOUS como lo mencione lneas atrs. "Oracle REST Data Services Save my name, email, and website in this browser for the next time I comment. In the future, be prepared to reset the password. Installed ORDS to access this APEX instance. And of course, keep up to date with AskTOM via the official twitter account. Importante: el password debe ser el mismo que pusieron cuando configuraron ORDS, si no lo recuerdan les recomiendo volver a configurar ORDS y usar ese password. Type above and press Enter to search. ORDS was unable to make a connection to the database. This will require the assistance of the DBA to fix. The errors do not cause a problem as the setup allows you to specify the correct values. ORDS was unable to make a connection to the database. If it has been configured, the current value of the setting is displayed. This can occur if the database is unavailable, the maximum number of sessions has been reached or the pool is not correctly configured. This can occur if the database is unavailable, the maximum number of sessions has been reached or the pool is not correctly configured. When you run the stored procedure, you provide passwords for the following users: SQL> alter user APEX_PUBLIC_USER identified by;SQL> alter user APEX_PUBLIC_USER account unlock; Download APEX from http://download.oracle.com/otn/java/appexpress/apex_19.1.zip. Save my name, email, and website in this browser for the next time I comment. The pool named: |apex|| is invalid and will be ignored: ORDS was unable to make a connection to the database. ORDS was unable to make a connection to the database. Also, it installed fine initially but something caused it to go into restricted mode and I can't get it out of that mode. PL/SQL reference manual from the Oracle documentation library, Is this answer out of date? I used the new Tool SQLCLI for the connect to the database. My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts. The connection pool named: |apex|| had the following error(s): ORA-28000: The account is locked. Copy APEX from the local PC to the EC2-Container: [my laptop] scp -i ./bnekeypair.pem apex_18.1.zip ec2-user@:/home/ec2-user. Or if video is more your thing, check out Connor's latest video and Chris's latest video from their Youtube channels. How to handle a hobby that makes income in US, Acidity of alcohols and basicity of amines, Topological invariance of rational Pontrjagin classes for non-compact spaces. I ran into this message working to establish a Hyper-V VM to evaluate/train on the APEX 19 platform, however the Google responses to a search on the message were overlooking a more basic cause, so I thought I'd leave this suggestion here for someone else along this path. If it is, please let us know via a Comment. This can occur if the database is unavailable, the maximum number of sessions has been reached or the pool is not correctly configured. Run a new docker ORDS container (see this project for run script), Copy the logs that you see outputted on the screen here, Run the container again and copy the logs. How to react to a students panic attack in an oral exam? Are there tables of wastage rates for different fruit and veg? Sign up for a free GitHub account to open an issue and contact its maintainers and the community. As it's currently written, it's hard to tell exactly what you're asking. Borrowed Connections: nn Available Connections: 0 Maximum Connections: nn***. LeviViana (Levi Viana) December 11, 2019, 8:41am #2. But just installing APEX into a CDB will not let me import without raising all kinds of errors. How to solve this type of errors in apex local host 'The connection pool named: |apex|| is not correctly configured, due to the following error(s): ORA-28001: the password has expired ' What is the solution for fix this. Borrowed Connections: nn Available Connections: 0 Maximum Connections: nn***Feb 06, 2019 9:43:46 AMSEVERE: java.sql.SQLException: Exception occurred while getting connection: oracle.ucp.UniversalConnectionPoolException: All connections in the Universal Connection Pool are in useServiceUnavailableException [statusCode=503, reasons=[]], 10001010, The issue can be reproduced at will with the following steps:1. Theoretically Correct vs Practical Notation. Though India has a vast pool of technical talent with well-developed intellectual capability, the country still scores low in terms of developing, commercializing and adopting new and innovative technologies. ORA-28001: the password has expired -Jar ORDs Standalone A little knowledge to share (Oracle APEX), Follow A little knowledge to share (Oracle APEX) on WordPress.com, Conectar Oracle Autonomous DataBase y SQLcl, Instalacin/Configuracin de Oracle SQLcl y Oracle Instant Client, ORA-28001: the password has expired -Jar ORDs Standalone, Primeros pasos optimizacin en Oracle APEX / PlSQL. DB TNS : The database user for the connection pool named |ocid1.tenancy.oc1..-dbml|re|, is not able to proxy to the schema named ORDS_PLSQL_GATEWAY. Suzaku_Kururugi December 11, 2019, 7:46pm #3 . This problem may be related to the fact that static workspace files (in an Apex application) can't be found by Tomcat and/or Ords (404 not found). Run the Remove APEX from the CDB$ROOT script: SQL> @apxremov_con.sql A little knowledge to share (Oracle APEX). This can occur if the database is unavailable, the maximum number of sessions has been reached or the pool is not correctly configured. And of course, keep up to date with AskTOM via the official twitter account. Change to root and install APEX in the EC2 Container: [root@]# cp /home/ec2-user/apex_18.1.zip /home/apexuser/, [root@]# chmod 777 /home/apexuser/apex_18.1_en.zip, APEX is in the EC2 Container now installed, Now download the Oracle REST Data Services: http://download.oracle.com/otn/java/ords/ords-18.4.0.354.1002.zip, [my laptop] scp -i ./bnekeypair.pem ords-18.4.0.354.1002.zip ec2-user@:/home/ec2-user. Connection wait problems and slow application performance when using connection pooling can occur when the web container is not configured properly. Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, You will need to reset the password for that connection pool in the database and in APEX. . Before you start the ORDS configuration get following data: Enter the location to store configuration data:/home/apexuser/ORDS. ORDS was unable to make a connection to the database. Access your Work Space (WS). that's the command I used after cleaning everything up according to your instructions: @4223 upon reviewing your docker call, it's quite clear: the hostname (parameter DB_HOSTNAME) of the oracle-xe Docker container is "oracle-xe", and not "oracle" as in the script. privacy statement. ORDS was unable to make a connection to the database. My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts. I specialize in Oracle APEX (Oracle Application Express ) document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Soy Ingeniero de Aplicaciones desde el 2012, he trabajado con Oracle APEX desde el 2017en versiones 5, 18, 20, 21. Create a nonprivileged OS user to own the APEX Listener installation. Since security is our #1 thing for 2019 and probably should be the #1 item on your agenda for 2019, this was caused by some improvements to the Oracle defaults when you perform a database installation.Rather than the default being an "flexible" (aka loose ) policy we used to have when it comes to password management, we've gone for some more sensible options out of the box. Required fields are marked *. 2. Configured ORDSfor APEX. So using a text-editor, I opened each of the files listed above and updated the IP address parameter. This can occur if the database is unavailable, the maximum number of sessions has been reached or the pool is not correctly configured. CON_NAME In the future, be . The database user for the connection pool named apex_rt, is not authorized to proxy to the schema named schema_name. We have installed APEX 21.1 with Oracle 18c on Windows Server 2019 to get as current as possible. If using Oracle Application Express or migrating from mod_plsql then you must enter 1 [1]: Enter the PL/SQL Gateway database user name [APEX_PUBLIC_USER]: Enter the database password for APEX_PUBLIC_USER: Enter 1 to specify passwords for Application Express RESTful Services database users (APEX_LISTENER, APEX_REST_PUBLIC_USER) or 2 to skip this step [1]: 1. In the EC2 Container change to OS user root and install ORDS: [root@]# cp /home/ec2-user/ords-18.4.0.354.1002.zip /home/apexuser/, [root@]# chmod 777 /home/apexuser/ords-18.4.0.354.1002.zip, [apexuser@]$ unzip ../ords-18.4.0.354.1002.zip. Mehr als die Summe ihrer Datenstze Was kann die Neo4j? Is there a proper earth ground point in this switch box? Borys Neselovskyi is a leading Infrastructure Architect at OPITZ CONSULTING - a German Oracle Platinum Partner. Since my Hyper-V runs on both my office and home networks it is configured for dynamic IP addressing, and because I am working to learn the environment and platform I have been frequently restoring the environment from previously archived milestones. /home/apexuser/sqlcl: myservice=(DESCRIPTION =(ADDRESS = (PROTOCOL = TCP)(HOST = bnedborcl.xxxxxxx.eu-central-1.rds.amazonaws.com) (PORT = 1521))(CONNECT_DATA =(SERVER = DEDICATED)(SERVICE_NAME = orcl))), [apexuser@xxxxx sqlcl]$ sql bne@myservice, Oracle Database 12c Standard Edition Release 12.1.0.2.0 64bit Production. Have a question about this project? The URL I tried to access is the default APEX-URL on ORDS: http://127.0.0.1:32513/ords/f?p=4500 Connect and share knowledge within a single location that is structured and easy to search. He is also a frequent speaker at conferences (with live demos about Oracle software, sessions, panels, etc.). New Post. Changes Changed DB Connection type to TNS as follows: <entry key="db.connectionType">tns</entry> Staging Ground Beta 1 Recap, and Reviewers needed for Beta 2, HTTP Error 503.

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the connection pool named: |apex is not correctly configured